Processes all returns of products from our customers in accordance with company policy and applicable laws. Responsibilities Prepares and ships back to the vendor all labor claims. Receives, prepares packing slips for, and ships to repair depot all repair and returns. Checks DC stock, receives for jobbers, accumulates and creates claims & ships back to vendor all recall merchandise. Notifies factory representatives and ships out change over merchandise. Answers questions from stores regarding warranties, rejections, repairs & returns & labor claims. Accumulates, palletizes, and ships out defectives and rejections. Checks in, creates claims for, and ships back claims to vendors for chemical defectives. Keeps chemicals (red label) in one area and keeps records for give away. Transfers DC and vendor defective and damaged merchandise to stock correction area. Qualifications Must be detail minded. Must have great communication skills. Must have appropriate computer skills. Must be certified...Distribution, Associate, Retail, Automotive, Claims, Vendor