Job Details

SUMMARY The Senior Strategic Business Systems Developer is a key technical and strategic role responsible for the development, integration, and optimization of CRM systems—primarily Salesforce—in support of enterprise-level business development and pipeline management operations. This position is charged with ensuring system accuracy, reporting reliability, and process automation across all phases of the GOVCON opportunity lifecycle. The ideal candidate will bring deep experience with CRM architecture, workflow automation, and user experience configuration, combined with an understanding of ANC structures and federal contracting dynamics. This role interfaces directly with executive and capture leadership and serves as a trusted advisor on system design and CRM-enabled decision support. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. • Serve as the enterprise Salesforce platform lead for all BD, Capture, and Proposal pipeline activities, including architecture, interface configuration, and technical administration. • Develop, deploy, and maintain Salesforce automation solutions, including flows, approval processes, triggers, and custom logic to streamline user workflows. • Design and implement scalable enhancements to pipeline tracking, PWin visibility, capture status, and opportunity gating tied to the federal acquisition lifecycle. • Translate business needs into functional CRM solutions, collaborating with executive, operations, and analyst-level users. • Ensure seamless integration between Salesforce and other enterprise systems (e.g., GovWin, SharePoint, Deltek, proposal platforms) to centralize opportunity intelligence. • Build and maintain intuitive dashboards, visualizations, and reports tailored to executive, mid-level, and operational stakeholders. • Develop and enforce data governance, validation rules, and permission structures to preserve CRM data integrity and reporting accuracy. • Train and support users across departments on Salesforce features, usage best practices, and newly deployed tools or updates. • Conduct recurring audits and proactively resolve data issues, automation failures, or user conflicts. • Act as a strategic advisor to BD and Capture leadership on how to align CRM architecture to strategic business growth priorities. QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications • Bachelor's Degree in Computer Science, Information Systems, Business Technology, or related field. • 3–5 years of hands-on experience developing and managing Salesforce CRM environments in a federal contracting (GOVCON) environment. • Proven success configuring Salesforce Sales Cloud, custom objects, flows, and permission sets. • Demonstrated understanding of the BD and proposal lifecycle in a federal capture environment. • Ability to design and implement CRM processes that align with ANC organizational structures and opportunity vetting processes. • Experience building dashboards and visual reports supporting pipeline forecasting, capture health, and win probability analysis. • Strong verbal and written communication skills and the ability to interface with technical and non-technical stakeholders. • Proven experience managing multiple priorities and CRM development timelines with minimal supervision. Preferred • CRM Administrator or Platform App Builder Certification. • Experience supporting Salesforce (or similar software) integrations with business intelligence tools (e.g., Power BI) or proposal automation platforms. • Familiarity with ANC organizational structures and internal reporting expectations. • Experience with scripting languages (e.g., Apex, JavaScript) and advanced Salesforce dev capabilities. • Prior role supporting CRM environments with $100M annual pipeline value. NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS • This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in a remote setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is a home office setting. Travel may be required. SUPERVISORY RESPONSIBILITIES • None. • May serve in a mentorship or advisory capacity to analysts and functional support staff. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer.All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.