Job Details

Salary: $24.53 Hourly
Location : Central Mat-Su Fire Service Areas, AK
Job Type: Thousand (1000) Hour
Job Number: 2025-00126
Department: Emergency Services
Division: District 1 - Central
Opening Date: 09/05/2025

Job Summary
This position is responsible for providing administrative and customer service support for assigned Borough operations.

Work is performed and duties are carried out in accordance with established policies, procedures, and Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.

Pay Grade

G1 - DOE
Minimum Requirements
High School diploma or equivalent.

Three (3) years of experience in a similar position, sufficient to understand the major duties of the position. Experience directly related to the work performed in the assigned area is preferred. Relevant experience includes professional written and oral communication; internal and external and customer service; database management; filing and scheduling; records management; time management; critical thinking and problem-solving; event management; timeline and procedural accuracy; self-starter for anticipating needs and answering questions.

Possession of or ability to readily obtain a valid driver's license issued by the State of Alaska for the type of vehicle or equipment operated.

Possession of or ability to readily obtain voter registration in the Borough when assigned to the Clerk's Office.

Possession of or ability to obtain Notary Public Commission from the State of Alaska within six months if required for assigned area.

Must successfully pass a pre-employment background check.
Duties/Responsibilities

• Accounts Receivable: Collects monies for fees; prepares bank deposits; balances monies.
• Calendar: Maintains appointment and event calendars.
• Correspondence: Creates, composes, edits, produces and/or distributes varied correspondence, reports, meeting minutes and other materials, from machine or oral dictation, drafts, or general instructions; obtains, organizes, and plans suitable presentation of content; reviews work for format consistency, grammatical construction and typographical accuracy; presents finished materials for review, or distributes.
• Customer Service: Manages customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Data Entry: Inputs data into computer data base systems; retrieves, verifies, and corrects information from the computer system.
• Mail: Opens incoming mail and sorts into convenient categories for review; attaches related material when appropriate; prepares some replies independently.
• Meetings: Obtains, compiles, and presents in suitable form a variety of materials related to the work unit, board, committee, or commission; prepares meeting agendas and assembles packets of materials; records and prepares meeting minutes. Acts as the work unit secretary for internal meetings.
• Phones: Screens telephone and personal callers; determines which matters can be handled independently; refers some to the appropriate office or person to handle; responds to inquiries without advice or direction; maintains appointment calendar.
• Process Invoices/Billing: Prepares and processes invoices, documents, purchase orders, contracts, and bills for payment. Prepares purchasing requests, codes letters of authorization and invoices, bills for cost recovery and other services, and processes claims for reimbursement. Maintains and updates internal budget tracking data to include budgeted amounts, costs to date, and other specific information as needed.
• Records: Establishes and maintains files, records, and other information sources related to work; keeps suspense file on recurring and other scheduled requirements for replies and reports. Review files, records, and other documents to obtain information to respond to public record requests. May be Record Coordinator for work unit or division.
• Supplies: Controls, monitors and maintains departmental supplies, inclusive of preparation of related purchase requisitions and disbursement forms for all equipment and supplies as well as receipt of the material; matches purchase orders with shipments.
• Tracking: Gathers or searches for information from various documents; records information; makes adjustments or corrections; compares or verifies information; compiles data from source documents; computes numerical data.
• Travel: Makes arrangements and coordinates travel schedules and reservations for meetings, training, and travel away from main work site for personnel; may assess several alternatives which involve minor research.
• Website: May provide website design and updates to the work unit and/or division webpage.
• Work Unit Liaison: Provides liaison with work unit contacts within and outside the organization; obtains and disseminates information; conveys directions to work unit staff.
• Performs related work as required.

Temporary and Thousand Hour (1000) employees for the Mat-Su Borough do not receive a benefits package. Following is a brief description of the only benefit provided to this class of employee.
Alaska Supplemental Benefits System:

The Supplemental Benefits System (SBS) is in lieu of Social Security and is mandatory. An employee contributes at 6.13% of gross wages, matched by the Borough (6.13%), on the present wage base of $176,100.
01

This administrative position will need to cover half of the regular work week during business hours, with occasional flexibility to work an evening or weekend for special events. The preferred schedule will be either mornings or afternoons M-F between 8:30am-5:00pm. Can you confirm your availability to work this kind of schedule consistently? If you need accommodations or alterations to this schedule, please describe.
02

The administrative assistant in this position will serve the Central Mat-Su Fire Department training division, located at Station 6-2, which is at mile 7 Knik-Goose Bay Road. Are you reliably able to travel to this location 5 days a week? If not, please explain.
03

The duties of this position require excellent communication, organization, attention to detail, and critical thinking. We are looking for someone who can work efficiently and independently. Please read the example list of duties below and then write one paragraph describing your specific qualifications for these duties.• Accurate computer data entry, paper filing, and database records management• Reporting and tracking of certifications, deadlines, and expiration dates, providing notifications as needed• Excellent internal and external customer service, both written and verbal• Collaborating remotely on recruitment and orientation of new employees• Anticipating needs of supervisors, other employees, and events to prioritize tasks• Calendar scheduling of recruitment tests, appointments, events, and facility use• Problem-solving, answering questions, and honing processes for efficiency
Required Question