Job Details

Overview

About Fairweather

Fairweather is a premier service provider based in Alaska, specializing in delivering high-quality solutions in remote and Arctic environments. Guided by a mission rooted in safety, integrity, and operational excellence, Fairweather supports critical industries with dependable services tailored to harsh and challenging conditions. The company fosters a dynamic, inclusive work environment where employees are equipped with the tools, training, and support they need to thrive and succeed.

Why Work for Fairweather

• Competitive Compensation & Benefits: Industry-aligned pay and a robust benefits package.

• Supportive Culture: Team-oriented environment focused on collaboration and mutual success.

• Career Development: Opportunities for training, advancement, and professional growth.

• Safety Commitment: Strong focus on employee well-being and workplace safety.

Total Rewards & Benefits

• Medical Coverage: Comprehensive Federal Employee Health Benefits (FEHB), including medical, dental, and vision plans.

• Retirement Savings: 401(k) retirement plan with up to 4% company match.

• Insurance Protection: Includes short-term and long-term disability, life insurance, and optional supplemental coverage.

• Employee Assistance Program (EAP): Access to free counseling and support resources.

• Paid Holidays: Observance of all major federal holidays.

• Flexible Spending Accounts (FSAs): Options for health and dependent care expenses.

Description

The Telecom Lead will report to the IS Operations Manager and is responsible for implementing and maintaining a stable, secure, and efficient network infrastructure, ensuring seamless connectivity and communication for all users in Alaska with a focus on production operations and operations technology.

This position involves collaboration with all departments to meet network requirements across various sites including Anchorage, North Slope, winter field work, upcoming construction seasons, and the new production facility. The Telecom Lead will work closely with Telecom engineering within the Development team to design and roll out permanent facilities, ensuring a smooth transition from engineering to operations.

The role also includes developing system performance monitoring processes, diagnosing and resolving network issues, optimizing performance, and maintaining security standards. Ensuring that Alaska's infrastructure meets or exceeds the relevant Management System (SMS) Operating Standards and Core Business Processes is essential. Collaboration with the wider Alaska IT team to meet business technology needs is also a key responsibility.

Key Accountabilities

Network Accountability

• Ensure a robust, functional, and efficient network infrastructure for the Alaska Business Unit.
• Manage a technical team to resolve regional network incidents and requests promptly.
• Deliver requirements to support high uptime for Alaska production operations.
• Proactively monitor firewalls to minimize risks of unauthorized access.
• Identify and recommend infrastructure improvements aligned with IS strategy.
• Conduct site visits to ensure environmental functionality.
• Follow change management processes.
• Perform network configurations, routine maintenance, and troubleshooting.
• Manage switches, firewalls, controllers, and other network devices.
• Lead network upgrades and installations.

Team Leadership

• Manage technical team delivery effectively.
• Ensure team compliance with SMS Operating Standards and Core Business Processes.
• Delegate tasks and develop team members through training and projects.
• Track KPIs for team and network performance.

Process & Procedure

• Maintain network documentation, diagrams, and configuration repositories.
• Ensure regional processes and procedures are aligned with SMS.
• Maintain project portfolios and seek continuous improvement opportunities.
• Enforce network security policies.
• Participate in configuration and deployment of new network devices and systems.

Formal Qualifications

• Team lead experience in a large global company.
• Bachelor's degree in computer science.
• Eligibility and authorization to work in the U.S., verified via Form I-9.
• CCNP Certification.
• Strong experience with Cisco switching/routing, TCP/IP, DNS, DHCP, VLANs, Wireless, 802.11x.
• Experience with SDN, ISE, DNA, project management.

Skills / Technical Competencies

Essential skills include troubleshooting networks and firewalls, VMware, Citrix XenApp/XenDesktop, Windows Server 2012/2016, SCOM & SCCM, planning and delivering business requirements, leadership, and communication.

Highly regarded skills include problem-solving, prioritization, ITIL certifications, scripting, cloud platforms, database administration, MDM, security practices, and experience with Netscalers, PowerShell, Office 365, NetApp, and firewall configuration.

Experience

• Minimum 7-10 years in a Corporate IT role, with 5+ years leading a team.
• Experience supporting end users in remote, onsite, and phone scenarios.
• Experience working with remote vendors and maintaining knowledge articles.
• Knowledge of network design principles, Cisco IOS, Palo Alto PANOS.

Previous experience in Oil & Gas environment is highly regarded.

Reasonable Accommodation

Fairweather provides reasonable accommodations to all qualified individuals with disabilities, as required by law.

Note: This job description is not a contract and may be modified. Employees must follow other duties as assigned. All listed responsibilities are essential functions, with accommodations as needed.