Job Details

(Include but not limited to): - Order entry, upload - Creating and processing customer invoices - Assisting sales/warehouse with invoicing, order placements - Receiving purchase orders, vendor invoices - Customer service maintenance - mailing new tags, new item spreadsheets, discontinued items and price changes - Item maintenance price data, pack sizes and discontinued item adjustments - Assist with customer phone calls - Resolve product or service problems by clarifying the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution - Maintain customer records by updating account information - Contribute to team effort by accomplishing related results as needed - Perform additional duties as assigned by management Qualifications: - Ability to follow work procedures and safety rules - Ability to effectively communicate verbally and in writing with associates and...Customer Service Representative, Customer Service, Representative, Retail, Grocery