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Smartsheet Data Systems Specialist - Bowhead Transport Company

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Smartsheet Data Systems Specialist - Bowhead Transport Company

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Bowhead Transport LLC is seeking a skilled and proactive Smartsheet Data Systems Specialist to support the development, implementation, and continuous improvement of data-driven systems across the organization. This position is responsible for building and managing Smartsheet-based solutions for project planning, marine operations tracking, cargo logistics, compliance reporting, and process automation. The ideal candidate will have a strong technical background in Smartsheet development, workflow automation, and data integrity, combined with excellent communication skills to collaborate across departments.

Responsibilities

Essential functions will include:

Smartsheet System Design & Administration

• Develop and maintain complex Smartsheet dashboards, reports, forms, and automated workflows to support operational planning, project tracking, cargo movement, and HSSE documentation.
• Create and manage data integration between Smartsheet and external systems (e.g., Microsoft 365, SharePoint, Power BI, Google Workspace, or ERPs as applicable).
• Ensure version control, data security, user access governance, and template standardization across all Smartsheet environments.
  
  
  

Operational & Project Support

• Support marine operations by building tools to track fleet movement, crew scheduling, maintenance planning, and voyage reporting.
• Assist project managers and department leads in structuring data capture and progress reporting tools for infrastructure, seasonal logistics, and marine projects.
• Coordinate with port captains, engineers, safety leads, and logistics coordinators to implement efficient data capture and reporting flows.
  
  
  

Reporting & Analytics

• Generate weekly, monthly, and ad-hoc reports for internal leadership, compliance audits, and client deliverables using Smartsheet dashboards or exporting to Excel/PowerPoint.
• Identify and report on key performance indicators (KPIs), operational bottlenecks, and data-driven trends.
  
  
  

Training & End-User Support

• Serve as the internal Smartsheet champion—train, coach, and support Bowhead Transport staff in using Smartsheet tools effectively.
• Develop user documentation and conduct onboarding for new system users.
• Troubleshoot system issues and recommend improvements.
  
  
  

Process Improvement & Compliance

• Collaborate with the Safety Manager and Operational Integrity team to build systems supporting ISO, ISM, and Subchapter M documentation.
• Support QMS/SMS digitization efforts and operational audits by ensuring data accuracy, traceability, and reporting compliance.
• Propose system enhancements and process optimization solutions aligned with business goals.
  
  
  

Qualifications

Minimum Qualifications:

• Associate's or Bachelor's degree in Business Systems, IT, Logistics, or related field; or equivalent industry experience.
• 3+ years of experience in Smartsheet platform development and systems administration.
• Proficiency with workflow automation, forms, reporting tools, and dashboard creation.
• Strong working knowledge of data structuring, Excel, and document control principles.
• Excellent problem-solving, analytical, and communication skills.
• Ability to manage multiple priorities and work independently in a dynamic marine operations environment.
  
  
  

Preferred Qualifications:

• Smartsheet Core Product or Solution Certification.
• Familiarity with maritime logistics, marine operations, or construction project workflows.
• Experience integrating Smartsheet with Power BI, Zapier, Microsoft Power Automate, or similar tools.
  
  
  

Working Conditions:

• Office-based position in Anchorage with potential field visits to project sites or port facilities.
• Standard working hours with occasional after-hours support during peak seasons.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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