Job Details

Network Operations, Lead

Lead transform technology into opportunity as a Network Operations, Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Network Operations, Lead you will help ensure today is safe and tomorrow is smarter.

Our work depends on Network Operations, Leads joining our team to oversee operation of the AF local site network. Ensures network, hardware, and software are performing to the SLA standards. Monitors the performance of the network and identifies potential issues and makes recommendations for solutions and implements. Leads the team of network administrators and engineers to ensure the solutions are implemented efficiently and effectively. Supports problem solving and incident response. Collaborates with NOC / NIL resources to ensure the network aligns with the PWS requirements.

How a Network Operations, Lead will make an impact:

• Supervises employees engaged in providing information system solutions and technical support in one or more functional areas.
• Supervises non-exempt technicians
• Collaborates directly with AF client on planning, moderations and procedures
• Drives client-directed efforts to implement planned changes and procedures
• Leads a high-octane team of highly skilled technicians and operators, providing direction, support, and mentorship as necessary
• Works after-hours and weekends during maintenance windows on-site as needed

What you'll need to succeed:

• Bachelor of Arts/Bachelor of Science (Will consider 4 additional years of experience in lieu of degree).
• 5+ years of related experience
• Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work.
• Experience working directly with hardware vendors involved in the incident resolution process.
• Experience with various software systems and architectures, communications protocols: and network hardware devices.
• NOC/SOC operations background you've been in the trenches and know what works
• Incident management expertise with a track record of managing complex, multi-team responses
• Experience as Team Leader
• Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences.
• Adept at interfacing with Government at senior leader levels and representing the interests of GDIT
• 5+ Years management of local team and part of an Enterprise NOC.

Location: On customer site JBER, AK US Citizenship Required GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours: 40

Travel Required: 10-25%

Telecommuting Options: Onsite

Work Location: International

Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events.