Job Details

Candidates must reside within 50 miles of Anchorage, Alaska. This role will also need to work partially in-office GCI's Operations Support Specialist II will serve as the operations, project, and administrative support team for all divisions/groups under the Technology Solutions department. Coordinate and assist with company-wide projects, programs, and special assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Operations Support Rural Operations dispatch support: Supplement Resource Coordination dispatching timely and efficient customer assignments and trouble service appointments as needed to maintain workload. Monitor work queues, schedules, and assign tasks to include repair requests, scheduled and unscheduled implementations with changing priorities. Contact field personnel regularly on field and technical issues. Coordinate with project managers and other dispatch teams inside of GCI. Coordinate and create tickets in multiple ticketing systems supported by GCI. Con...Support Specialist, Operations, Support, Field Technician, Specialist, Project Manager