Job Details

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $31.00/hr

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Onsite Position

$25-31/hr

Anchorage, AL

Required Skills & Experience

2-3 years experience of IT support experience

1-3 years Microsoft background

Strong customer service and communication skills

Job Description

A company local to Anchorage, AK is hiring for a Tier 1 Help Desk. You will be the first point of contact for technical support, helping users via phone, email, or in person. You will troubleshoot basic IT issues, manage support tickets, escalate when needed, and document solutions. You will also monitor systems, respond to alerts, and guide users on how to use software effectively—all while delivering excellent customer service.

Compensation:

$25/hr to $31/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Broadcast Media Production and Distribution

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Inferred from the description for this job

Information Technology - IT Support Specialist 1 - Full Time - Onsite (AK)

Greater Anchorage Area $25.90-$38.85 2 weeks ago

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