Job Details

Are you detail-oriented, highly organized, and passionate about helping people navigate their insurance benefits? Do you thrive in a fast-paced, patient-centered environment? If so, Northern Smiles Orthodontics is looking for you to join our amazing team as an Insurance Coordinator! Responsibilities: As our Insurance Coordinator, you'll be the go-to expert in all things insurance—working directly with patients and insurance companies to ensure claims are filed accurately and benefits are maximized. You'll play a vital role in helping patients understand their financial options while supporting our team behind the scenes. Responsibilities include: • Verify orthodontic insurance benefits prior to patient consultations • Accurately file and track insurance claims and pre-authorizations • Communicate with insurance carriers regarding claim status, payments, and denials • Follow up on outstanding claims and resolve any billing discrepancies • Explain insurance coverage and payment plans to patients clearly and compassionately • Collaborate closely with the front desk, treatment coordinator, and financial team • Maintain updated patient insurance records in our practice management software Qualifications: • Prior experience in dental/orthodontic insurance billing (preferred but not required) • Knowledge of insurance terminology and claim procedures • Strong organizational and communication skills • Attention to detail and the ability to multi-task efficiently • A positive, professional demeanor and team-first mindset • Familiarity with Dolphin software a plus Compensation: $24 - $28 hourly DOE

• As our Insurance Coordinator, you'll be the go-to expert in all things insurance—working directly with patients and insurance companies to ensure claims are filed accurately and benefits are maximized. You'll play a vital role in helping patients understand their financial options while supporting our team behind the scenes.Responsibilities include: • Verify orthodontic insurance benefits prior to patient consultations • Accurately file and track insurance claims and pre-authorizations • Communicate with insurance carriers regarding claim status, payments, and denials • Follow up on outstanding claims and resolve any billing discrepancies • Explain insurance coverage and payment plans to patients clearly and compassionately • Collaborate closely with the front desk, treatment coordinator, and financial team • Maintain updated patient insurance records in our practice management software