The primary function of the Mortgage Applications Specialist position is to ensure the smooth operation of mission-critical systems directly related to Residential Mortgage Lending's (RML) core business operations; including, but not limited to core lending origination, applications and systems, core communications gateways, and SharePoint intranet sites. This position provides the first level of technical support for RML end-users. This position ensures all service and user requests are completed in a reasonable timeframe in keeping with our Service Level Standards and to our customers' satisfaction. The following duties are intended to provide a representative summary of the major duties and responsibilities and ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional duties. Essential Duties and Responsibilities Perform ini...Applications Specialist, Mortgage, Application, Business Operations, Specialist, Technical Support, Banking