Job Details

Works under the direction of the Infrastructure Manager to support Municipal infrastructure services, compute, storage, network and enterprise applications. Adheres to Information Technology Department policies and procedures to support and provision services in a secure and standard manner. Provides technical consultation and support to users and other IT staff. Leads technical projects and resources to achieve high-complexity solutions. Diagnoses, isolates and debugs software problems and performs problem resolution. Monitors systems capacity and performance and provides complex technical support. Reviews, advises and designs standard software and hardware builds, system options, risks, costs vs. benefits and impact on the enterprise business process and goals. Develops and documents the framework for integration and implementation for changes to technical standards. Tracks industry trends and maintains knowledge of new technologies to better serve the enterprise's architecture needs...Systems Analyst, Technical Architect, Systems, Computer Science, Technical Support, Architect, Technology