Job Details

Career Opportunities with NEP Group Inc.

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Current job opportunities are posted here as they become available.

Position Overview: This role encompasses general IT responsibilities, systems commissioning, and media management duties. The ideal candidate will have a strong understanding of networking, file sharing, security practices, and troubleshooting methodologies. They will play a critical role in establishing and supporting file-sharing solutions across multiple platforms in a broadcast environment.

Key Responsibilities:

• IT and Systems Commissioning:
  • Install, configure, and commission hardware and software systems.
  • Manage and monitor IT infrastructure and system installations, including commissioning, configuration, testing, and maintenance.
  • Work with vendors on strategy and goals for commissioning and see projects to completion.
  • Perform routine maintenance and system upgrades to ensure optimal performance.
  • Troubleshoot and resolve IT-related technical issues.
• Media Management:
  • Stand up and manage file-sharing solutions across multiple platforms.
  • Ensure secure and efficient data storage, sharing, and retrieval.
  • Maintain media asset organization and accessibility.
  • Understanding of EVS suite workflow preferred (or the ability to learn and adapt using XT-VIAs, Xfile3, XTAccess, IP Director, etc in a live broadcast environment)
  • Schedule of upcoming/current live records per client needs.
• Networking:
  • Configure and maintain network infrastructure to support system and media management needs.
  • Monitor network performance and troubleshoot connectivity issues.
  • Ensure network security and compliance with best practices.
• Security Practices:
  • Implement and maintain strategies for backup, security, and redundancy.
  • Monitor for and respond to security threats and vulnerabilities.
  • Ensure compliance with organizational security policies.
• Troubleshooting:
  • Diagnose and resolve system, network, and media management issues.
  • Conduct high-level root-cause analysis of service interruptions and establish preventive measures by collaborating with fellow employees.
  • Develop and document troubleshooting procedures.
  • Collaborate with cross-functional teams to resolve complex technical challenges.
• System Administration:
  • Use expert-level administration and optimization of hardware or servers to ensure a high degree of availability.
  • Install and configure operating systems, software, and hardware components as needed.
  • Leverage System Administrators for routine tasks by clearly documenting workflow, maintenance, and support procedures.
  • Assist with the management and organization of Active Directory user accounts to maintain security by limiting system access based on client and vendor needs.

Qualifications:

• Proficiency in networking technologies and protocols.
• Experience with file-sharing systems and media management tools.
• Strong understanding of security practices and technologies.
• Excellent problem-solving skills and ability to troubleshoot complex technical issues.
• Strong communication and collaboration skills.
• Detail-oriented with a focus on operational efficiency.
• Proactive and adaptable in a dynamic environment.
• Ability to work independently and as part of a cross-functional team.
• Strong organizational skills and ability to manage multiple tasks simultaneously.

Working Conditions:

• On-site work with occasional remote responsibilities.
• Availability for on-call support as needed.
• Physical ability to handle hardware installations.