Job Details

Position Title : Vice President of Treatment and Recovery Services

Reports To : President / CEO

Direct Report(s) : Director of Residential, Director of Integrated Services, Director of TAY Services, Clinical Supervisor of Rapid Response, other assigned staff, interns.

Overview

Vice President of Treatment and Recovery Services is responsible in the overall operation of youth and family programs including resource allocation, program development and associated budgets, program quality and utilization. The VP of Youth and TAY Services will take lead on building, implementing, and overseeing all of the organizations programmatic systems, processes, workflows and procedures to optimize impact and efficiency.

Vice President of Treatment and Recovery Services provides the leadership, management, and vision necessary to ensure VOA programs has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The position accomplishes this through a thoughtful, respectful, and constructive style, guided by the objectives of the agency.

VOA Alaska is a youth-serving organization providing prevention, early intervention, treatment, and recovery supports to youth and families struggling with mental illness and addiction. We are honored to walk with families during these times and provide support and hope through recovery. Our core values are connection, responsibility, courage, innovation, hope, and joy. We are looking for individuals who espouse these core values and align with this mission of services to the community.

Essential Functions, Duties & Responsibilities

Leadership, Supervision and Program Management

• Provide leadership, mentorship, and guidance to direct reports.
• Model the organization's values and provide effective motivation, encouragement, and accountability for all members of the workforce.
• Direct, supervise and evaluate work activities of direct reports. Identify, articulate and monitor progress against standards of behavior and performance. Address any personnel issues to promote a productive and supportive work environment.
• Ensure that direct reports are properly trained and have the tools necessary to perform the work.
• Encourage ongoing learning; create and promote educational opportunities whenever possible.
• Propose recruitment, hiring, and firing decisions.
• Coordinate staff schedules, leave, etc.; this would include forecasting and making necessary adjustments.
• Participate in evaluation, identification, monitoring, and management of operational budgets and, if needed, capital budgets.
• Is an active member of the VOA leadership team, as well as related internal working committees / workgroups such as quality assurance, clinical leadership / quality of care, risk, client satisfaction, etc.
• Provides in-service training as needed. Provides a thorough orientation and continued training for new staff.
• Maintains, monitors and implements agency policy and procedures.

Program and Quality Assurance

• Responsible for overall clinical operation of youth treatment programs including resource allocation, program development, program quality and utilization.
• Responsible for implementing and maintaining standards and regulations from Division of Public Health, Division of Behavioral Health, Medicaid and CARF.
• Leads the performance management process that measures and evaluates progress against goals for the organization.
• Works with community partners and planning efforts to ensure services meet the needs of the community and the state.
• Uses internal and external data collected through AKAIMS and other methods to inform decision making processes.
• Tracks performance-based funding and results-based accountability measures and uses the data to make program improvements.
• Participates in regular quality and process improvement meetings with other agency staff and executive leadership.
• Facilitates program reviews and audits in collaboration with the Director of Compliance and other program supervisors.

Administration

• Directs internal operations to achieve budgeted results and other financial criteria.
• Serve as the key business driver for the growth and overall success of VOA programs by improving operational efficiency and controlling costs
• Assists staff with the implementation of departmental goals, policies, procedures, and reporting tools through effective use of performance metrics and financial results.
• Promotes a team approach in delivering high quality, cost-effective care where client satisfaction and improved health outcomes are the primary goals.
• Provides a consistent leadership presence and an open-door policy for all staff.
• Proposes, plans, and directs program expansion and enhancement based on projected enrollment rate, visits and utilization, and projected impact.
• In conjunction with the Clinical Development Director, works to enhance provider efficiency and when necessary, assists in resolving clinical program related issues.
• Participates in the development and preparation of short-term and long-term plans and budgets based upon broad organization goals and objectives.
• Directs the development and installation of procedures and controls to promote communication and adequate information flow, and thereby solidify management control and direction of the division.
• Ensures all activities and operations are performed at the highest standard of clinical integrity and are performed in compliance with local, state and federal regulations and laws governing VOA Alaska.

Other Duties

Assures the adherence to 42 C.F.R. part 2 and HIPAA privacy and security regulations. Performs other duties as assigned or indicated. Acts as Privacy Officer.

Knowledge, Skills and Abilities

• Bachelor's Degree in human services, mental health, public health or related field. Master's Degree preferred.
• Five years' experience in managing diverse teams, budgets, and projects
• Media knowledge and experience
• Proven ability to work with diverse community groups
• Understands and can work effectively with government agencies
• Experience with organization-wide budgeting and financial planning
• Ability to make sound decisions based on information available
• Excellent organization skills, self-motivated, ability to work without direct supervision
• Ability to directly supervise, train, and direct several managers, and other team members
• Ability to work flexible hours, including days, evenings, and some weekend hours
• Ability to travel if required (must have own transportation)

All members of the workforce will be expected to demonstrate a commitment to VOA's vision and mission and consistently demonstrate its values in all areas of their work. Moreover, everyone is expected to demonstrate collaboration and teamwork, accept direction, feedback and coaching, and prove themselves to be a reliable and consistent resource to clients and colleagues.

Specifically, this position requires :

• Judgement and Decision Making : Incumbent must be proficient at prioritizing and organizing data and information and demonstrate strong analytical and critical thinking skills that result in efficient and sound solutions and decisions.
• Independence : Incumbent must demonstrate self-determination and effectiveness with working with minimal supervision
• Communication : Incumbent must be skilled at both oral and written communication and clearly demonstrate an ability to collaboratively communicate, listen effectively, and deliver information in an understandable and organized fashion to a variety of stakeholders.
• Service and Accountability : Incumbent must demonstrate a strong commitment to customer service as well as prove him / herself accountable for quality and effectiveness in all areas of the work.
• Leadership : Incumbent must possess a strong foundation of leadership skills.
• Software Proficiency : Incumbent must possess a strong knowledge of and capacity for learning a variety of office suite applications.
• Technical Knowledge : Incumbent must possess knowledge of accepted grantmaking principles and legislation impacting non-profit funding and reporting.

Working Conditions

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday.
• While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision.

Acknowledgement

Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

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