Job Details

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The Senior Specialist serves on the Financial Aid Compliance Team within the Home Office division of Financial Aid, reporting to the Director of Financial Aid - Compliance.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances. New employees typically do not start at the top of the salary range. Benefits include tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. The hourly pay range is $27.79 to $37.60.

Primary Duties and Responsibilities:

• Perform internal audits of various funding programs and collaborate on staff training.
• Analyze Financial Aid processes and recommend improvements leveraging technology and reporting.
• Support User Acceptance Testing for system upgrades, including designing test plans and executing end-user testing.
• Partner with campus Financial Aid leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve documented issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff through troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive, respectful environment where individuals are valued, heard, and empowered.

Physical Requirements:

• Remain stationary most of the time; occasionally move around the workspace.
• Operate office equipment including computers, copiers, and audiovisual tools.
• Communicate effectively via voice and hearing; observe and assess visually.
• Occasionally lift or move up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. The university practices non-discrimination and provides resources for reporting concerns related to discrimination or Title IX issues.

Equal Opportunity Employer. For rights information, see the Know Your Rights notice from the Department of Labor.