Job Details

At Breezeline Cable Company, we are dedicated to providing exceptional customer service and cutting-edge technology to our customers. We are currently seeking a motivated and dynamic individual to join our team as a Live Chat Agent/Call Center Representative for remote work from home.**Job Overview:**As a Live Chat Agent/Call Center Representative, you will be responsible for providing top-notch customer service through live chat and phone interactions. You will assist customers with inquiries, troubleshoot technical issues, and provide information about our products and services. This position offers the flexibility of working remotely from home.**Responsibilities:**- Respond to customer inquiries and issues via live chat and phone in a professional and timely manner- Troubleshoot technical problems and provide solutions to customers- Educate customers about our products and services- Maintain accurate records of customer interactions and transactions- Collaborate with team members to ensure customer satisfaction**Requirements:**- Previous customer service experience in a call center or similar environment- Excellent communication skills, both written and verbal- Ability to multitask and prioritize in a fast-paced environment- Strong problem-solving skills and attention to detail- High school diploma or equivalent- Must have a quiet home office space to work fromPlease note that Breezeline Cable Company adheres to all laws regarding the prohibition of inquiring about an applicant's criminal background during the hiring process.This full-time position offers a competitive salary range of $25 to $35 per hour, depending on experience. If you are passionate about customer service and technology, we encourage you to apply for this exciting opportunity with Breezeline Cable Company. Join us in delivering exceptional service to our customers while enjoying the flexibility of remote work from home.
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