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Job Details

People & Culture / HR Manager

  2025-04-17     The Wildbirch Hotel     Anchorage,AK  
Description:

3 days ago Be among the first 25 applicants

This range is provided by The Wildbirch Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Primary mission:

Coordinate, administer and report on various human resource programs, system and procedures to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment. The position is responsible for all recruiting, hiring and daily administration of various salary, benefit, government and employee relations programs. Recommends and implements procedural/process changes.

SCOPE OF WORK + TEAM

Reports to Hotel General Manager and VP of People & Culture / Corporate Director of People & Culture. Supports the People & Culture Department.

RESPONSIBILITIES

  1. Manages all recruiting, screening, interviewing, performing reference checks and coordinating department interviews for management and hourly candidates to ensure quality hires and compliance with federal, state and local laws and regulations. Manage the employment process from recruitment to hiring, and related advertising and documentation.
  2. Manage and implement the various in-house training programs to ensure consistent administration & reduce turnover, provide open communication and promote a positive work environment.
  3. Advocates the Guarantee of Fair Treatment/Open Door Policy by assisting in the counseling and/or discipline of team members as needed, through clear, calm and direct oral written communication, in accordance with the guidelines established by OLS Hotels & Resorts (OLS)/Hotel.
  4. Manage, direct and monitor the team member assets of the company, perpetuating an environment that is profitable, while meeting all health, safety and sanitation needs.
  5. Manage HRIS Profile administration. Review Payroll Personnel Action Forms (PAF) & input/update new hires, make daily changes to ensure accurate, up to date information is available for payroll and management.
  6. Administers payroll process including maintaining related team member/payroll records, processing involuntary deductions such as levies and garnishments, checking and auditing timekeeping records for compliance with established standards, supervising compliance with time and attendance records, entering new hires into the payroll system, posting changes in pay and tax status, and miscellaneous changes such as computing wage and overtime payments, calculating and recording payroll deductions, processing requests for paycheck advances, and processing terminations.
  7. Administers all team member benefit programs, act as the intermediary with insurance and 401K plan administrators, reconcile all monthly billing to in house roster, ensures monthly premiums are paid in a timely manner, coordinates and controls all benefit audits including group health insurance, COBRA, vacation, sick leaves, jury duty pay and others.
  8. Coordinates and manages Workers Compensation by maintaining verbal and written communication with injured team member(s), claims administration office, doctors, and departmental supervisors regarding the status of injured team member(s). Maintains accurate records of all verbal and written correspondence.
  9. Updates and disseminates information regarding Workers' Compensation as it relates to trends, regulations and the laws, ensuring full compliance. Ensures accident reports are properly investigated and reviews accident loss run reports to determine accident trends, progress and cost containment measures.
  10. Manages Leave of Absence Program and traces all Leaves of Absence to ensure compliance with Leave of absence Policy in conjunction with Federal/State protected Leave programs such as FMLA, Pregnancy, CFRA, Kin Care, Military, etc.
  11. Manages Unemployment Claims and coordinates compliance between EDD/Hotel and Unemployment representative. Ensures Managers attend Unemployment Hearings.
  12. Assists in office administration including office equipment, supplies, maintain team member records, filing and other projects assigned to the Human Resources Department to comply with government laws and regulations and achieve Hotel goals.
  13. Develop advertising for Benefits & Associate Relation Events; and keep team member bulletin boards current, including, but not limited to: communicate legal requirements, team member feedback, post memos, pictures of team member events, loss prevention materials.
  14. Performs other duties and responsibilities as required.
  15. Notify all managers monthly of reviews due & track completed reviews to ensure they are given in a timely manner.
  16. Bring all sensitive team member related information to the attention of the General Manager in all instances to limit liability.
  17. Conduct exit interviews, track trends and complete accurate turnover reports as needed in a timely manner.
  18. Position hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow.
  19. Process HR forms and respond to written and oral inquiries regarding verification of employment, wages, unemployment compensation & worker's compensation claims, in a manner which is consistent and ensure that liability is minimized.
  20. Actively lead loss prevention committee efforts.
  21. Act as a facilitator in the Quality Assurance Committee.
  22. Assist in the competitive wage & benefit survey annually.
  23. Perform special projects as assigned.
  24. Maintain checkbook accounting for H.R. related expenses in employee relations, staff training, and recruitment advertising. Ensure purchase orders are completed for all purchases.
  25. Assist with special projects as needed.

QUALIFICATIONS

  1. 5+ years experience is required in hotel, human resources or related position with this company or other organization(s).
  2. Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Knowledge of Paycom HRIS system or related.
  3. Four-year college degree or equivalent /education experience.
  4. Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  5. Report any unusual occurrences and/or request to Supervisor.
  6. Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook.
  7. Must be service oriented with excellent customer service and sales skills.
  8. Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language.
  9. Must be energetic and outgoing.
  10. Must possess excellent interpersonal and organizational skills.
  11. Must be able to follow directions with attention to detail, speed and accuracy.
  12. Must be a team player with the ability to work under minimal supervision.
  13. Must be able to multi-task in a fast-paced work environment.
  14. Must be able to understand and work with basic financial information and solve basic arithmetic problems.
  15. Must be able to type 45 wpm and have the ability to input data and access information on the computer.
  16. Must have proficient working knowledge of Microsoft Office, Paycom HRIS system preferred.
  17. Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

  1. Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Team Member Handbook.
  2. Demonstrate a working knowledge of all company safety and security procedures.
  3. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
  4. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

Additional Per Position

  • Employee Rates at all of Springboard Hospitality's 35+ Hotels
  • Monthly Cell Phone Stipend
  • Team Member of the Month/Quarter & Company-wide Associate of the Year Programs
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