Job Details

Responsibilities & Qualifications

RESPONSIBILITIES

• Technical leader managing infrastructure operations, maintenance, and performance across government network systems.
• Oversee network operations to ensure smooth and efficient system functioning.
• Manage maintenance activities to keep network infrastructure in optimal condition.
• Ensure compliance with Service Level Agreements (SLAs) and address any deviations.
• Direct technical teams to implement and support network operations and projects.
• Develop and refine procedures to enhance operational efficiency and performance.
• Monitor network performance to identify and address any issues proactively.
• Coordinate changes across systems and networks to minimize disruptions and improve performance.
• Maintain operational readiness by ensuring all systems and teams are trained and prepared for peak performance.

REQUIRED QUALIFICATIONS

• 5 years of relevant experience
• Bachelor of Science degree in a technical field or equivalent
• Experience in network operations and management
• Proven team leadership and collaboration skills
• Proficiency in performance monitoring and optimization
• Expertise in change management processes
• Strong technical oversight and guidance capabilities
• Skilled in problem resolution and troubleshooting
• Must have an active DoD Secret Clearance

PREFERRED QUALIFICATIONS

• Experience with DoD operations and systems
• Expertise in process improvement and optimization
• Skilled in training development and delivery

Overview

We are seeking an Operations Engineering Lead to join our team supporting USAF Base Infrastructure Modernization.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time, and holidays.

The safety and health of our employees is of utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law, or regulation.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Joint Base Elmendorf-Richardson, Alaska; Eielson AFB, Alaska; Diego Garcia AB British Indian Ocean Territory; Anderson AB Guam
• Type of environment: onsite
• Noise level: Medium
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Must be a U.S. Citizen

Must have an active DoD Secret clearance

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”).