Job Details

Salary: $24.15 Hourly
Location : Anchorage, AK
Job Type: Full Time
Job Number: 49696
Department: Alaska Court System
Opening Date: 03/14/2025
Closing Date: 4/14/2025 5:00 PM Alaska
Position Open To: All Applicants
Bargaining Unit: Exempt Judicial
Range: 10

Job Description
The Customer Service Division of the Anchorage Trial Court is accepting applications for a Court Case Manager 1 (salary range 10) to assist the public with a variety of case types and perform case management duties.
* Employees transferring from another State of Alaska agency may receive consideration for an advance step placement.

** Please note that employees working in this job classification will promote to salary range 11 after successful completion of three years of service with the court.
Job Duties

• Accept filings for civil, small claims, and criminal cases; set up and index new case files;
• Review filings for completeness and route to appropriate division; assign judge and issue summons for civil cases;
• Schedule court dates for dissolution cases, uncontested divorces, domestic violence, and FED cases;
• Provide assistance to the public, private attorneys, state agencies' staff, and other court system staff that includes file and copy requests, forms orders, and research materials;
• Assist customers with court processes, giving direction to available resources; communicate professionally and clearly to the public, attorneys, and other state agencies;
• Operate a multi-line telephone, answering general customer service inquiries;
• Issue written orders; appointing marriage commissioners; schedule marriage ceremonies;
• Recall outstanding civil and criminal bench warrants, process criminal requests and orders and requests for rescheduling of arraignments;
• Receipt money into the proper account codes for civil orders, copies, restitution, certified mailings, forfeitures, bail, fines, and marriage ceremonies;
• Balance till and generate a daily cash drawer summary report;
• Periodically train co-workers and assist other divisions as directed; and other duties as assigned.

LEGAL RIGHT TO ACCEPT EMPLOYMENT

The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function as an employer sponsor.
What hours will you work?

Full-time court employees are currently scheduled to work 37.5 hours per week. The work schedule for this position is Monday - Friday from 7:30 a.m. to 4:00 p.m., 8:00 a.m. to 4:30 p.m., or 8:30 a.m. to 5:00 p.m. with a one-hour lunch break depending on the needs of the court.
What benefits do we offer?
Typical Benefits for Full Time Employees Include:

• 12 paid holidays per year
• Medical and dental coverage for employee and eligible dependents
• Vision plan (optional)
• Employer-paid Basic Life insurance with additional coverage available
• Membership in the Public Employees Retirement System (PERS)
• Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security
• Alaska Deferred Compensation Plan (optional)
• Personal leave accrual

See for additional information.
The Work Environment

The Customer Service Division is located on the first floor of the Nesbett Courthouse. Each employee will receive a private parking pass for the courthouse parking garage. As a Court Case Manager 1, you will become a part of the Anchorage Trial Court helping to fulfill the mission of the Alaska Court System.

IMPORTANT: Please attach a letter of interest in employment with the Alaska Court System. Failure to submit a letter may disqualify you from consideration for an interview.
For more information on the Alaska Court System, please visit:
For information about what state courts do, please watch the following short video:VIDEO: The who, what, when, where and how of state courts
The Alaska Court System is an EEO employer and proudly promotes diversity.
Minimum Qualifications
Graduation from high school or completion of a General Education Development (GED) certificate AND one year of office clerical experience AND the ability to keyboard at least 40 words per minute (net).
Substitution:
Additional office clerical work experience will substitute for the high school diploma or GED certificate on a month-for-month basis.
Completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college will substitute for the year of required office clerical experience.
Completion of an appropriate vocational training course of study such as legal secretary, paralegal, or office skills will substitute for the required office clerical experience on a month-for-month basis.

Additional Required Information
This applies to your application submission.

Documents to be Attached to the Application (REQUIRED):

• A professional letter of interest, completed per the instructions below.
• Post-secondary transcripts, if using education to meet minimum qualifications.
• Keyboarding certification dated within one year showing a keyboarding speed of at least 40 words per minute (net).

Documents to be Submitted at the Time of Interview (REQUIRED):If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):

• Copies of your most recent (2) performance evaluations or two (2) letters of recommendation.
• A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.

LETTER OF INTEREST

Please attach a professional letter of interest to your application before submitting it online or, if unable to attach to your application, email it to
Your letter should:

1) Be professionally written and include proper format, grammar, spelling, and punctuation.
2) Explain how you meet the minimum qualifications of the position.
3) Express your interest in employment with the Alaska Court System.

Your letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process.KEYBOARDING CERTIFICATION REQUIRED

Attach a recent keyboarding certification (dated within one year) to your application that verifies your typing speed of 40 wpm or higher (net). Online keyboarding tests (often at no cost) are accepted with a valid website address noted on the document. Acceptable websites include: and

In addition, keyboarding tests are given at any Alaska Job Center location. A list of locations is available at:
WORK HISTORY

If using work experience not already documented in your application, provide the employer's name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.EDUCATION

If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.SELECTION PROCEDURE

Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.NEPOTISM REVIEW

To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.BACKGROUND CHECK

A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) ###-####. The Court System reserves the right to confirm all background information.

Contact Information
Contact Title: Recruitment
E-Mail:

Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501

Phone Number: (907) ###-####
The Alaska Court System provides a variety of benefits for eligible employees, which are a significant part of the total compensation package. The following are typical benefits available to full-time employees. Actual benefits received may differ by position type or be prorated for other than full time work.

• Membership in the Public Employees Retirement System (PERS)
• Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security
• Medical and dental coverage for employee and eligible dependents
• Vision plan (optional)
• Employer paid Basic Life Insurance with additional coverage available
• 12 paid holidays per year
• Personal leave accrual based on years of creditable state service
• Option to enroll in the Alaska Deferred Compensation Plan

For more information on the Alaska Court System, please visit:
01

Are you a current or former Alaska Court System employee? If yes, please list location and department.
02

Have you carefully read the minimum qualifications for this position, and do you certify that you possess the required education and/or experience to meet the minimum qualifications as stated? Attaching a resume is NOT an alternative to filling out the application in its entirety. Noting "see resume" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job opening.

• Yes
• No

03

Have you attached (or submitted) the required letter of interest detailing how your knowledge, skills, and abilities pertain to the bulleted points listed in the job description?Failure to submit a letter of interest may disqualify you from consideration for an interview.

• Yes
• No

04

Have you attached (or submitted) the required keyboarding certification (dated within one year) showing a speed of at least 40 words per minute (net) that follows the directions listed in the job announcement? Failure to submit a keyboarding certification may disqualify you from consideration for an interview.

• Yes
• No

05

Are you proficient at speaking another language besides English? If "Yes" - which language?
06

Were you referred to this vacancy by a current Alaska Court System employee? If yes, please provide their name and court location.
07

The work schedule for this position is Monday - Friday from 8:00 a.m. to 4:30 p.m. Do you understand this requirement?

• Yes
• No

Required Question