Job Details

FIRE DISPATCHER - Range 23 / IAFFPrint ( DISPATCHER - Range 23 / IAFFSalary$38.21 - $41.32 HourlyLocationAnchorage, AKJob TypeRegularJob Number2024-00822DepartmentAnchorage Fire DepartmentDivisionAFD CommunicationsOpening Date09/26/2024Closing Date10/26/2024 5:00 PM AlaskaDescriptionBenefitsQuestionsJob InformationOpen to the general public and any current Municipal employee.This position is represented by the International Association of Fire Fighters (IAFF) - Local 1264 Union and is subject to the current provisions of the agreement between the Municipality of Anchorage and the IAFF Local 1264 Union.DEPARTMENT: Anchorage Fire Department (AFD)HOURS OF WORK: Shift AssignmentLOCATION: 1301 E 80th AveExample of DutiesResponsible for performing various tasks in direct support of an emergency operations center for fire and EMS (Emergency Medical Services) resources for the Anchorage Fire Department, as well as provide direct liaison for other Municipal offices after business hours. Utilize considerable independence of judgment and action, within defined policies and instructions, for dispatching emergency personnel, in a team environment. Answer E911 and non-emergency calls. Establish priority of emergency calls and determines the level of response necessary. Utilize emergency medical and fire dispatching protocols to triage emergency and non-emergency calls. Maintain radio contact with on-duty units and maintain records of all radio transmissions. Enter appropriate data in computer and report forms as required. Answer calls for public inquiries or complaints and determines appropriate agency or person to handle. Utilize knowledge of basic fire and paramedic procedures and terminology. Work is in a high-demand, high-stress office environment that requires multi-tasking of several critical tasks at time, with frequent, repetitive motion of hands/fingers and occasional exposure to loud noises. Dispatch is a 24/7 operation that requires employees to work days, nights, weekends, and/or holidays. Perform other related duties as assigned.Minimum Qualifications / Substitutions / PreferencesHigh School Diploma, GED, or equivalent, and three (3) years of experience which involve a substantial amount of public contact and office clerical duties and one (1) year of public safety dispatching experience.ORHigh School Diploma, GED, or equivalent, and three (3) years of experience which involve a substantial amount of public contact and office clerical duties and one (1) year of experience receiving calls, analyzing situations, gathering and providing information for response to critical incidents, and taking appropriate action to respond.All applicants must possess and/or complete:Must provide proof of passing a typing test at 35 WPM at time of application.Emergency Medical Dispatching Certification within one (1) year of hire.American Red Cross/American Heart Association Cardiopulmonary Resuscitation (CPR) Certification or equivalent – Professional Level within one (1) year of hire.Satisfactory Criminal Justice Information System (CJIS) background check at time of hire.Satisfactory drug screening.Satisfactory psychological assessment (determines job suitability).Satisfactory audiological examination.NOTE: In order to be considered, official certification of ability to type 35 WPM MUST be attached to the application. Documentation or certification results must clearly indicate the applicant's name and date.Preference:Current State of Alaska Emergency Medical Technician (EMT) level I certification, or greater.Additional Important InformationTesting Information:Successful applicants will be invited to test. Testing will begin the week of November 13, 2024, continue until complete.Testing will consist of successfully passing Critical Computerized testing which is strictly pass/fail.This Fire Dispatcher Eligibility List will be valid for (2) year period. Applicants successful in the testing process will be added to the eligibility list for positions that may become available in the future.Conditions:The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to E-Verify® is a registered trademark of the U.S. Department of Homeland Security. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.If selected for hire, appointment to this position will be conditional based upon satisfactory passing a Criminal History Background Check, an Audiological Examination, a written Psychological Assessment and Interview to determine job suitability, and a Drug Screen prior to beginning work.If selected for hire, appointment in this position requires Emergency Medical and Fire Dispatching Certification, and American Heart Association Healthcare Provider CPR or Red Cross Professional Rescuer CPR Certification within one (1) year of hire. Failure to meet these conditions within one (1) year of hire will result in termination of employment.All required certifications and licenses must remain current for the duration of employment.The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to . E-Verify® is a registered trademark of the U.S. Department of Homeland Security.If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.All required certifications and licenses must remain current for the duration of employment.Military Service Interview Preference :Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portionApplication Process:Once applicants click the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-###-####.For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Employee Relations Department at (907) ###-#### during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m., Alaska Standard Time.The MOA is an EO and AA Employer and complies with Title I of the ADAFor information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) ###-####.The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:Health / Medical Benefits:Life InsuranceDependent Life InsuranceShort Term DisabilityLong Term DisabilityRetirement:State of Alaska Public Employee Retirement System (PERS) Program401(k) and 457 Savings PlansEmployer Paid Benefits:Employee Assistance ProgramPaid Leave Plan11 Paid HolidaysFor an overview of our medical benefit package go to ( .01In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application). Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position. If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration. Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?YesNo02Which of the following best describes your level of education?None / Less than High SchoolHigh School Diploma / GED / EquivalentAssociate's DegreeBachelor's DegreeMaster's Degree or higher03How many years of experience do you have working with a substantial amount of public contact and office clerical duties?0 years to less than 1 year1 year to less than 3 years3 years to less than 5 years5 years to less than 7 years7 years or more04How many years of experience do you have in Public Safety dispatching?0 years to less than 1 year1 year to less than 3 years3 years to less than 5 years5 years to less than 7 years7 years or more05How many years of experience do you have in customer service, office clerical, or other work that included receiving calls, analyzing situations, gathering and providing information for response to critical incidents, and taking appropriate action to respond?0 years to less than 1 year1 year to less than 3 years3 years to less than 5 years5 years to less than 7 years7 years or more06Do you possess the ability to type at a net speed of at least 35 WPM? NOTE: In order to be considered, official certification of ability to type 35 WPM (current within the past (1) year). MUST be attached to the application. Documentation or certification results must clearly indicate the applicant's name and dateYes, I have attached documented verificationNo, I have not attached documented verification, and I understand I will NOT be considered07Do you currently possess Emergency Medical Dispatching Certification, or can you obtain one within (1) year of hire?YesNo08Do you currently possess an American Red Cross/American Heart Association Cardiopulmonary Resuscitation (CPR) Certification or the equivalent, or can you obtain one within (1) year of hire?YesNo09Do you understand the work for this position is in a high-demand, high-stress office environment that requires multi-tasking of several critical tasks at time, with frequent, repetitive motion of hands/fingers and occasional exposure to loud noises?YesNo10What level of State of Alaska Emergency Medical Technician (EMT) Certification or higher do you currently possess?None N/ADifferent state or National Registry EMT or higherState of Alaska EMT IState of Alaska EMT IIState of Alaska EMT IIIState of Alaska MICP11Do you understand that Dispatch is a 24/7 operation that requires employees to work days, nights, weekends, and/or holidays?YesNo12This position requires Criminal Justice Information System (CJIS) clearance. The following questions are related to the ability to obtain CJIS clearance. Do you have any criminal convictions?YesNo13Are there any pending criminal charges against you?YesNoRequired QuestionAgencyMunicipality of AnchorageAddress632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501Phone(907) ###-####Website verify your email address Verify Email