Job Details

The System Administrator (Int) works in The Indiana Office of Technology (IOT), providing specialized system administration and support to the unique solutions provided and managed by the APM (Application Performance Management) Program Team.

The essential functions of this role are as follows:
•Responsible for activities related to systems administration.
•Assisting in aiding other staff/vendors on various projects, directing their activities, and may assist in evaluating their work.
•Ensuring long-term requirements of systems operations and administration, which may include the overall systems planning.
•Responsible for maintaining, administering, and configuring specialized applications and their components.
•Assisting in implementing enhancements that will improve the reliability and performance of the system(s).
•Responsible for testing and documenting application upgrades/updates/patches and new releases which may include some program design.
•May be responsible for quality assurance reviewing of applications.
•Evaluating new and existing software products.
•Conferring with department management to assist in planning, organizing, and controlling the activities of assigned area(s).
•May assist with project management in assigned area(s).
•May provide administrative support to multiple projects or project phases.
•Assisting in defining system software and hardware requirements.
•Mentoring and providing guidance to new and lower-level staff.
•Monitoring, troubleshooting, and reproducing issues found on incoming 'help tickets' for applications.
•Assisting in direction of incoming Help Desk requests to determine how best to aid agencies.
•Acting on incoming Help Desk requests for service to prioritize resources.
•Assisting in the creation of training materials for maintenance/support of specialized solutions.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned to meet the department needs.
Required/Desired Skills
Skill Required /Desired Amount Consultant Experience Consultant Last used Proficiency in system administration principles (Monitoring, Network, Storage, Scripting) Required 2 Proficiency in Windows operating systems Required 2 Experience with Cloud Platforms i.e. - AzureAWS Required 2 Understanding of .NET frameworks Required 2 PowerShell scripting experience Required 2 Solid problem-solving, planning and organizational skills Required 0 Strong customer service skills Required 0 Ability to work in fast-paced environments and with minimal supervision Required 0 Strong written, verbal, and video communication skills Required 0 Experience with Windows Group Policy Objects Desired 0 Experience with Windows Active Directory Desired 0 Proficiency in monitoring applications Desired 0 Proficiency in troubleshooting applications Desired 0 Some C#.NET Coding experience Desired 0 SQL Query language experience Desired 0 Exp with Agile methodology Desired 0 SOP and Documentation experience Desired 0 Questions
No. Question Consultant Answer Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? Question2 Please provide candidate's email address. Question3 Candidate must currently be local to Indianapolis. Please provide current home address. Question5 Position is Fully remote. Please confirm the resource understands this requirement. Question6 Vendors will have the ability to submit 1 candidate for consideration against the position.