About the Role
In this role, you will be responsible for the cleaning and maintenance of all store areas in accordance with Kohl's procedures, guidelines, and methods. You will ensure a safe and clean environment for customers and associates by performing daily store cleaning, maintenance and in-store repair tasks.
What You'll Do
* Drive sales by providing an inspiring environment and clean sales floor that motivates customers to add to their basket
* Clean all areas of the store (i.e. floors, windows, restrooms, trash receptacles) in accordance with Company procedures, guidelines, methods
* Maintain appropriate levels of Company approved chemicals and supplies needed to ensure a safe and clean environment, ensure that chemical supplies are rotated and stored in proper containers in preparation for their use, and place orders to replenish when supplies are low
* Remain up to date on required training for chemicals, equipment, and maintenance
* Utilize store provided tools to routinely complete basic maintenance and perform general repairs including, without limitation: replacing burned out light bulbs, stained ceiling tiles, soap dispensers, toilet paper holders, and corner guards as needed; repairing shopping carts, fitting room and restroom hardware, and making minor flooring repairs; minor drywall patching and painting
* Effectively use Kohl's tools and technology to plan, communicate and share information with the team
* Report any repairs that will need outside vendor support to a manager at the store, so they can submit a work ticket in eSupport
* Engage customers by greeting them and offering assistance with products and services
All associate roles at Kohl's are responsible for:
* Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
* Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
* Accomplishing multiple tasks within established timeframes
* Following company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
* Other responsibilities as assigned
What Skills You Have
Required
* Must be 18 years of age or older
* Verbal/written communication and interpersonal skills
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* Prior education or experience
* Familiarity with general maintenance tools and tasks
* Retail or service industry experience
Pay Starts At: $14.10