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Job Details

Front Desk Agent (H) (Part-time)

  2024-05-07     Tdxcorp     All cities,AK  
Description:

**Front Desk Agent (H) (Part-time)**

Alaska Park, LLC Anchorage, Alaska Minimum Experience **Entry-level** Alaska Park, LLC is recruiting for two (2) Front Desk Agents . These will be regular, part-time positions, and are located in Anchorage, AK . These positions will report directly to the General Manager.

JOB SUMMARY:

The Front Desk Agent will utilize quality customer service, and greet all customers pleasantly and with courtesy. This position will also provide visitors with all directions, provide all information regarding promotions, etc. as well as receive payment from customers for parking services and facilitates other duties as required. This position will also work both outdoors (10%) and indoors (90%).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Responsible for being at work every scheduled day, as well as on time.

* Count bank of revenue at the beginning and end of each shift to ensure total is correct.

* Collect cash and validations and maintain security of cash.

* Makes change and/or issue receipts or tickets to customers for each transaction.

* Compute or re-compute bill from tickets showing amount due from customer.

* Operate electronic Point of Sales system, calculate totals manually if required.

* Quote prices for parking services for which money is received.

* Give directions to customers for various locations in the city.

* Verify customer tickets prior to vehicle release. Or verify ID when original tickets cannot be located.

* Verify ID of all will-call customers picking up vehicles.

* Address customer complaints independently or with the aid of a supervisor.

* Answer telephones and greet customers in a prompt and courteous manner.

* Maintain cleanliness of lobby and pick up trash in surrounding areas.

* Conduct timely checks to see if a proper inventory of necessary work aids and supplies are located in the work area.

* Verifies log of shift transactions against bank of revenue on hand. (blind drops...count till to original starting amount and drop the remaining amount in safe)

* Compile bank of collected revenue during the day once a pre-determined amount of money has been collected.

* Record amounts received, cars in and out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.

* Any other duties that may be assigned by the supervisor.

MINIMUM REQUIREMENTS:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required; also must have a clean background check.

Education and/or Experience: High school graduate or equivalent. Must be at least 19 years of age. Must have a minimum of one year customer service experience in a retail store or as a cashier or equivalent combination of education and experience.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.

Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed and standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must be able to work under pressure in a fast paced, ever changing environment.

Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These demands are as follows:

* Must be able to stand or sit for a period of 8 hours.

* Must be able to withstand working for long periods of time outside in varying elements of seasonal and in climate weather.

* Must be able to walk either inside or outside for long periods of time.

* Must be able to freely lift up to 30 pounds.

NOTES:

This job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. The statements herein intended to describe the general nature and level of work being performed by the employee in this position. These statements are not to be construed as an exhaustive list of responsibilities, duties, and skills required of a person in this position. Furthermore, these statements do not establish a contract for employment and are subject to change at the discretion of Tanadgusix Corporation (TDX) and its subsidiaries.

Equal Opportunity Employer/Shareholder Preference

Alaska Park, LLC is a subsidiary of TDX and is an Equal Employment Opportunity and Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran protected status or any other characteristic protected by applicable law. Native Preference applies pursuant to P.L. 93-638, and Alaska Park grants employment preference to shareholders of Tanadgusix Corporation and their spouses and descendants to the extent allowed by law. Prior to employment, successful completion of a background investigation may be required.

Accommodation Request

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To request an accommodation, contact an HR representative at (907) ###-#### or at ...@TDXCorp.com.

Location Anchorage, Alaska Minimum Experience Entry-level


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