Job Details

Are you ready to play a pivotal role in ensuring smooth operations and enhancing our community's experience in getting help? As a Scheduling Specialist, you'll be at the heart of our organization, orchestrating appointments, and fostering seamless communication between clients and clinicians.

Priority will go to candidates local to the Central Oregon area.
Our Mission In everything we do we believe in breaking down barriersand getting help to the community now Essential Job Duties

• You'll be the master of accuracy, meticulously collecting and validating patient information to facilitate compliant claims and account payments.
• Our team relies on your expertise to process referrals, gather intake documents, and schedule appointments for our esteemed providers.
• Keeping everything on track, you'll confirm active insurance coverage.
• Your exceptional interpersonal skills will shine as you act as a vital liaison between clients and clinicians, providing support and resolving any scheduling issues.
• Being the go-to resource for your colleagues and clinical staff, your problem-solving prowess will be put to the test as you tackle unique challenges and escalate issues when needed.

Minimum Qualifications

• Education: High school diploma or equivalent.
• Experience: Three (3) years experience in scheduling, preferably in a multi-provider practice/hospital/mental health office.

Competencies (knowledge, skills, and abilities)

• Your excellent verbal and written communication skills will be essential in maintaining clear and efficient communication channels.
• Your exceptional organizational skills and attention to detail will ensure no appointment goes unnoticed.
• Armed with strong analytical and problem-solving skills, you'll tackle any scheduling puzzles that come your way.
• Embracing modern technology, you'll effortlessly navigate office equipment and various software and computer programs.
• Efficiency and time management will be your allies in juggling multiple tasks with ease.
• Your dedication to confidentiality will maintain the trust and privacy of our valued clients.
• Remaining composed under pressure, your courteous demeanor will shine when dealing with the public.
• Fluency in both English and Spanish brings an enriched dimension to our already diverse team.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Join us in shaping a compassionate and trauma-informed care culture. Be a part of our dynamic team, embracing excellence and confidentiality in all aspects of our work environment. This opportunity allows you to work from a HIPAA compliant home office, and occasionally participate in team meetings in the beautiful central Oregon area. What We Offer Compensation and Benefits:

• Compensation starts at $22.00 per hour, with an increase upon satisfactory review (first review within the first 90 days). 5% pay incentive for bi-lingual.
• (4) weeks of Paid Time Off (PTO) per year, pro-rated amount based on hire date.

Additional Benefits Include

• Health Insurance -Employer contributions towards Medical, dental, prescription, and vision insurance with acupuncture, chiropractic, and orthodontia coverage through Pacific Source (available the 1stof the month following start date), HDHP w/ HSA.
• FSA -Medical and Dependent Care Flexible Spending Account (FSA).
• Supplemental Insurance -Life Insurance, Short Term Disability, Accident and Hospital Insurance.
• Retirement -The company contributes up to 3% to your retirement without you having to contribute-investing in your future on your behalf! This begins after one year of service.

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