Job Details

**Concierge**

Job ID: 17029

Location: Ketchikan, AK

Work Type: Full Time

Shift: Variable

Shift Length: 8 Hours

FTE: 1.00

Benefit Eligibility: Full-time benefits

Share: share to e-mail **Job Description**

**Description**

PeaceHealth is seeking a Concierge for a Full Time, 1.00 FTE, Variable position. Hourly compensation starts at $16.38, more depending on experience.

**Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.**

**JOB SUMMARY**

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

**ESSENTIAL FUNCTIONS**

- Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.

- Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.

- Give clear directions to persons and/or provide escort services to the desired location.

- Identify, issue proper ID, and direct vendors with appointments to the proper location.

- Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.

- Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.

- Call Environmental Services and/or other various departments for assistance when necessary.

- Perform other related duties as may be assigned.

**QUALIFICATIONS (required unless otherwise noted)**

**EDUCATION:**

* High school diploma or equivalent preferred.

**EXPERIENCE/TRAINING:**

* No previous experience required.

* Customer service, concierge or related experience preferred.

**OTHER SKILLS:**

* Excellent customer service and communication skills.

* Ability to give clear, concise directions.

* Ability to work independently or as part of a team.

* Basic computer skills are required.

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For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.